LIMITED WARRANTY

Current Warranty: March 17, 2021

iAtelier  Services  Corp.

(dba  Casa  Ispirata  and  Cavalletto  Home)

LIMITED  WARRANTY

 

iAtelier  Services  Corp.  (“iAtelier,”  “we”)  is  pleased  to  extend  this  Limited  Warranty  (the “Warranty”)  covering  certain  of  its  products  (including  those  sold  under  its  Casa  Ispirata and  Cavalletto  Home  brands)  listed  below,  to  original  end-use  purchasers  (the  “customer”). The  Warranty  shall  not  be  extended  to  any  other  person  or  transferee.

 

The  Warranty  can  also  be  found  online  at  www.cavallettohome.com  and  is  subject  to modifications  from  time  to  time,  at  our  sole  discretion  and  without  notice.  Our responsibility  for  defective  products  is  limited  to  our  choice  of  repair,  or  replacement, subject  to  our  receipt  of  satisfactory  proof  of  the defect,  as  described  more  fully  below.  

 

We  guaranty  that  the  products  and  parts  listed  below  shall  be  free  of  defects  in workmanship  and  materials,  so  long  as  these  be  put  to  “ordinary  residential  indoor  use” from  the  date  of  retail  purchase  (if  purchased  through  an  authorized  dealer)    until  the Warranty  expiration  date  and  subject  to  the  limitations  and  exclusions  stated  below.  For purposes  of  this  Warranty,  “ordinary  residential  indoor  use”  means  use  in  a  single-family dwelling  with  product  maintenance  performed  in  accordance  with  our  instructions  and absent  misuse,  accidents  or  negligence.  Any  maintenance  or  cleaning  performed  without observing  our  instructions  will  void this Warranty.

 

Product, Limited Warranty Duration & Specifications

 

UPHOLSTERY

Fully Upholstered Furniture

One  (1) year

Only  if  unaltered

•  Fully  Upholstered Sofas;

•  Fully Upholstered Chairs;

•  Ottomans;

•  Freestanding Sectional Components;

•  Daybeds.

 

Upholstery Frames & Springs

One  (1)  year

Only if unaltered

 

Cushion Cores

One (1) year

Warranty covers loss of resiliency for two (2) years when put to ordinary residential indoor use.

 

Fabrics and Leathers

One (1) year

The following shall not be considered defects covered by the Warranty: any fabric characteristics, such as color variation, graining; minor wear; stretching and wrinkling due to normal use.

 

Casters and Swivel Bases

One (1) year

 

CASEGOODS

 

Wood Products

One (1) year

• Wood Beds

• Wood / Upholstery Combination Beds

• Dressers

• Nightstands

• Mirrors

• Chests

• Dining Tables

• Dining Chairs

• Bachelor’s Cabinets

• Buffets

• Sideboards

• Cocktail Tables

• End Tables

• Side Tables

• Lamp Tables

• Spot Tables

• Console Tables

• Sofa Tables

• Entertainment Consoles

• Bookcases

• Writing Tables / Desks

• Desk Chairs

• Lateral File Cabinets        

 

Stone, Glass and Mirror Surfaces

One (1) year

Stone surfaces may have natural pits and voids either filled with resin or not, depending on the design of the product. These are not considered defects unless excessive in size. Mirror glass is sometimes hand cut/beveled and will show slight movement/waves in the bevel edge which is not considered a defect.

 

Finishes

One (1) year Please note that the veneer can vary (including color, grain, and texture) based on the natural characteristics of the wood. These variations are not considered defects and this Warranty does not cover such variations.

 

Hardware & Drawer Glides

Limited lifetime (replacement parts only) warranty

So long as the original purchaser is currently in possession of the product, we will replace Hardware and/or Drawer Glides which exhibit defects in material and/or workmanship, by sending the relevant replacement parts, free of charge, to such purchaser. This warranty a) applies exclusively to the original end-use purchaser, who purchased from an authorized dealer and b) is not transferrable.

 

To the fullest extent permitted by law, any and all other claims are excluded, including related labor costs regarding removal of the defective product and/or installation of the replacement part.

 

Any item repaired or replaced under this Warranty will be covered by the Warranty for the remainder of the original Warranty period only.

 

Limitations and Exclusions of the Warranty

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY AND ALL LOSSES OR DAMAGES RESULTING FROM NON-CONFORMING PRODUCTS OR FROM ANY OTHER CAUSE. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER  ANY  CIRCUMSTANCES  BE  LIABLE  FOR  ANY  CONSEQUENTIAL, INCIDENTAL,  SPECIAL  OR  PUNITIVE  DAMAGES  OR  LOSSES,  WHETHER DIRECT  OR INDIRECT.

 

THE  REMEDIES  DESCRIBED  IN  THIS  WARRANTY  ARE  IN  LIEU  OF  ALL WARRANTIES  OR  REPRESENTATIONS,  EXPRESS,  IMPLIED  OR STATUTORY,  INCLUDING  BUT  NOT  LIMITED  TO  ANY  IMPLIED WARRANTY  OF  MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES, WHETHER IN CONTRACT OR IN  TORT,  ALL  OF WHICH ARE  EXPRESSLY  DISCLAIMED.

 

SOME  STATES  DO  NOT  ALLOW  LIMITATIONS  ON  HOW  LONG  AN IMPLIED  WARRANTY  LASTS,  SO  THE  ABOVE  LIMITATIONS  MAY  NOT APPLY  TO  YOU.

 

The  following  limitations  and  exclusions  apply  to  this  Warranty:

1.  The  Warranty  applies  only  to  the  original  purchaser,  buying  from  authorized  dealers or  from  us,  and  is  not  transferrable;

 

2.  The  Warranty  shall  not  apply  to  products  that  are  rented,  or  employed  for  business, commercial, institutional or  other  non-residential  uses;

 

3.  The  Warranty  will  not  apply  to  products  that  were,  at  any  time,  used  as  a  floor  sample or  display  model;

 

4.  The  Warranty  shall  not  apply  to  any  products  purchased  “as  is”  or  second-hand (including  any  products  purchased  at  a  distress  sale  or  a  going-out-of  business  sale, purchased  from  a  liquidator, or  merchandise  obtained  from  a  rental  retailer);

 

5.  This  limited  Warranty  does  not  cover  any  damage  due  to:  (a)  transportation  (defects caused  by  a  shipping  carrier  must  be  disputed  with  the  carrier,  which  shall  be exclusively  liable  to  remedy  the  damage  or  defect).;  (b)  storage;  (c)  improper  use;  (d) failure  to  follow  the  product  instructions  or  to  perform  any  preventive  maintenance (including  staining  or  discoloration  caused  by  non-manufacturer  approved  cleaning products  or  techniques);  (e)  tampering,  alterations  and  modifications;  (f)  unauthorized repair;  (g)  normal  wear  and  tear;  (h)  negligence;  (i)  chipping,  denting,  scratching,  and gouging  that  occur  from  handling  after  shipment  of  the  product;  or  (j)  any  other external  causes  such  as  accidents,  pet  damage,  abuse,  and/or  other  actions  or  events beyond  our  reasonable  control;

 

6.  Our  obligations  under  this  Warranty  are  limited  to  repair  or  replacement  of  the product(s)  or  part(s)  covered  by  this  Warranty  that  are,  in  our  sole  discretion,  found  to be  defective  in  workmanship  or  materials  upon  examination  by  an  authorized representative,  followed  by  our  receipt  of  satisfactory  visual  proof  of  the  defect  (or  any 4849-8550-7033,  v.  6 other  form  proof  as  may  be  required  by  us  at  our  sole  discretion).  Refunds  are  not available. Claim  Procedure To  obtain  warranty  services,  you  must  comply  with  the  requirements  of  this  Claim Procedure.

 

Contact  us  by  calling  +1  (407)  917-7753  or  emailing  our  Customer  Service  Department at concierge@cavallettohome.com  (for  Cavalletto  Home  products)  and concierge@casaispirata.com  (for  Casa  Ispirata  products)  during  the  Warranty  period.  All  claims  must  include  the  original  bill  of  sale  and  be  filed  both  i)  within  the  applicable Warranty  period  and  ii)  within  thirty  (30)  days  of  when  the  defect  was  discovered  or ought  to  have  been  discovered.  We  reserve  the  right  to  ask  that  you  submit  photographic evidence  of  any  and  all  damaged  areas.  We  further  reserve  the  right  to  require  defective parts  be  returned  upon  our  request. 

4849-8550-7033, v. 6